Customer Care Specialist (Swedish Market)

About this job

Answer incoming requests via phone, email and chat. Assist our customers on questions about our electronic reservation book, our website or app. Put yourself in the customer’s shoes and provide the most suitable answer or solution according to their specific needs. Who you are: Based in Barcelona. Swedish at a C2 / Mastered level. Fluency in English. Speaking more languages are always welcome! An open minded person with a high level of communication skills. Care about customer needs and always try to make their experience unique and satisfactory. Knowledge in CRM tools. Experienced in a customer support environment. What we offer you: 😄 An awesome team 🏠 A permanent contract ⚖️ Flexible working environment (2 days home office per week + up to 4 total weeks additional flexibility during the…

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Most-requested skills in Spain

Based on 297 Spain vacancies that list requirements, these are the skills employers ask for most often.

• Communication53% of postings
• Troubleshooting44% of postings
• CRM38% of postings
• English29% of postings
• Live Chat20% of postings
• German11% of postings
• Ticketing6% of postings
• Zendesk4% of postings

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