B2B Travel Support Internship

Exoticca · Barcelona, Catalonia

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Company
Exoticca
Location
Barcelona, Catalonia
Employment type
Full-time
Posted
October 7, 2026

About this job

What You Will Do: Primary Focus: Outbound/Inbound Calls. The main function will be making calls. For a 4-hour shift, between 2 and 3 hours will be spent calling markets in Spain, Mexico, the USA/Canada, and the UK. Therefore, fluency in both English and Spanish is essential. Basic Salesforce Case Management: Handling simple inquiries via email, such as sending links to training calendars or providing basic information about the platform, specific trips, or destinations. Certificate Creation in Canva: Using pre-existing templates to add names and dates, then sending the completed certificates to agents via Salesforce email. Simple Lead Management in Salesforce: Maintaining organized follow-ups with agents.…

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Most-requested skills in Spain

Based on 297 Spain vacancies that list requirements, these are the skills employers ask for most often.

  • Communication53% of postings
  • Troubleshooting44% of postings
  • CRM38% of postings
  • English29% of postings
  • Live Chat20% of postings
  • German11% of postings
  • Ticketing6% of postings
  • Zendesk4% of postings
Customer Support skills

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