Head of Customer Service

About this job

Wallapop is a Spain-based scale-up driven by the purpose to empower people to embrace a more conscious and sustainable way of consuming. We believe in a world where extending the life of products and reducing environmental impact is mainstream. As Spain’s leading peer-to-peer marketplace for pre-loved items, we connect millions of users every day. Powered by innovation, trust, and autonomy, we combine the positive impact of sustainability with the convenience of modern e-commerce. Our mission is to make pre-loved consumption the norm through the smart use of technology. The Challenge 🧩 We are looking for a Head of Customer Service to lead and evolve our customer experience strategy.…

This is a short summary.

Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.

Most-requested skills in Spain

Based on 381 Spain vacancies that list requirements, these are the skills employers ask for most often.

• Communication52% of postings
• CRM41% of postings
• Troubleshooting38% of postings
• English23% of postings
• Live Chat16% of postings
• German11% of postings
• Ticketing6% of postings
• Salesforce3% of postings

Similar jobs

• Senior Performance Analyst- Customer, Rider, Partner Experience [Customer Service] · Glovo
• Customer Support Agent - DUTCH - Emergency Response for Premium Customers (39h.) · Bosch Group
• Dutch Speaking Customer Support Advisor for a Global Jewellery Brand · Next Job Abroad
• Spanish Speaking Customer Service for Booking (w. Disability Certificate) · Teleperformance Spain
• German Customer Support Consultant in Sofia · Next Job Abroad
• Junior Customer Relations Executive · Ebury