Head of Customer Service

Sobre este empleo

Wallapop is a Spain-based scale-up driven by the purpose to empower people to embrace a more conscious and sustainable way of consuming. We believe in a world where extending the life of products and reducing environmental impact is mainstream. As Spain’s leading peer-to-peer marketplace for pre-loved items, we connect millions of users every day. Powered by innovation, trust, and autonomy, we combine the positive impact of sustainability with the convenience of modern e-commerce. Our mission is to make pre-loved consumption the norm through the smart use of technology. The Challenge 🧩 We are looking for a Head of Customer Service to lead and evolve our customer experience strategy.…

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Competencias más demandadas en España

Según 381 ofertas en España que detallan sus requisitos, estas son las competencias más pedidas por las empresas.

• Communication52% de las ofertas
• CRM41% de las ofertas
• Troubleshooting38% de las ofertas
• English23% de las ofertas
• Live Chat16% de las ofertas
• German11% de las ofertas
• Ticketing6% de las ofertas
• Salesforce3% de las ofertas

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