Senior Backend Developer - Contact Center
Intermedia Intelligent Communications · Portugal, Portugal
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- Company
- Intermedia Intelligent Communications
- Location
- Portugal, Portugal
- Employment type
- Full-time
- Posted
- June 30, 2026
About this job
About the Role Intermedia is looking for a Senior Backend Developer to join our Contact Center product team, focused on building the backend services and platform capabilities that power Interaction Orchestration, Agent and Supervisor experiences. In this role, you will help design and develop scalable, reliable, and maintainable backend services that support core Contact Center capabilities such as agent workspace, supervisor experiences, real-time operational data, monitoring, performance insights, interaction assignment, workflow orchestration, and API-driven product integrations. This role is a strong fit for someone who is hands-on, product-minded, and comfortable working on complex backend systems with real-time and near real-time data flows, integration-heavy architectures, and high…
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