Drive Digital Services | Danish Speaker
Bosch Group · Lisboa, Lisboa
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- Company
- Bosch Group
- Location
- Lisboa, Lisboa
- Employment type
- Full-time
- Posted
- March 23, 2023
About this job
Role & Responsibilities: · Taking responsibility: On behalf of your client, you will handle customer enquiries in writing and by telephone in Danish. You will support customers with their extensive requests concerning digital topics such as vehicle apps. · Think comprehensively: In case of challenges with booked services in the vehicle you are the first contact person and present possible solutions to the customer in 1st or 2nd level support. · Implement reliably: Forwarding technical issues to the appropriate departments is just as much a part of your responsibilities as communicating with the specialist centers. You will also advise our customers on the existing digital product portfolio.…
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