Italian CS Department - Remote
Atlean World · Lisbon, Lisbon · Remote-friendly
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- Company
- Atlean World
- Location
- Lisbon, Lisbon
- Employment type
- Full-time
- Posted
- September 25, 2026
About this job
First point of contact for viewers and a critical brand ambassador. The right person for this role is enthusiastic at addressing our client’s customers’ needs aiming to provide an excellent service. Assist viewers through phone, chat and emails regarding different queries. Provide account and application support to viewers namely with regards to software functionality. Provide technical support, troubleshoot of system configurations, and network settings. Provide accurate and real-time responses to the viewer’s inquiries. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.…
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