Service Management Senior Specialist
EDP · Lisbon
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- Company
- EDP
- Location
- Lisbon
- Posted
- September 15, 2026
About this job
Our Service & Partner Management team intends to recruit a Service Management Senior Specialist. What you will do: Monitor service performance and ensure compliance with SLAs within the Global Business Services (GBS) service catalogue Analyse data and identify performance deviations Keep the service catalogue updated and aligned with the operating model Drive service management governance rituals and follow-up meetings with key stakeholders Monitor the quality of services delivered Work closely with internal GBS teams Employment Type: Full-time Work Site: Lisbon What are we looking for (key skills): Degree in Management, Economics, or other financial-related fields Strong analytical skills, proficiency in MS Excel and PowerPoint Good communication skills and stakeholder management ability…
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