Product Specialist CRC Telephony
Richemont · MOSCAVIDE
Don’t apply blind. See how your CV matches this role first — free, in 30 seconds.
You will leave NewLuxJob. We do not receive or handle applications.
- Company
- Richemont
- Location
- MOSCAVIDE
- Posted
- July 2, 2026
About this job
MAIN PURPOSE The Product Specialist – CRC Telephony will operate within the Client Platforms, part of Group Technology Client & Market. You will be joining a dynamic team where you will be the Single Point of Contact for our worldwide Telephony infrastructure used by our Customer Relation Centers (CRC). Our template is based on state-of-the-art solutions leveraging mainly Salesforce Service Cloud and Vonage CTI. In collaboration with the Technology Team Lead, you are a key stakeholder in several initiatives for our CRCs: you may be involved as a project manager, as a technical expert or as a SPOC depending on the project. Additionally, you coordinate the different internal and external teams to resolve the issues impacting our call-centers and report the progress to the parties.…
This is a short summary.
Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.
Similar jobs
See if your CV fits this job
Paste your CV for an instant match score against this role — and get a tailored cover letter in one click.
- Instant match score for this role
- Tailored cover letter in one click
- Free — no credit card