Finnish Service Delivery Manager

Cross Border Talents · Lisbon, Lisbon

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Company
Cross Border Talents
Location
Lisbon, Lisbon
Employment type
Full-time
Posted
July 28, 2021

About this job

As a Service Delivery Manager, you will be managing one or more key stakeholder accounts, promoting the continuous improvement of productivity, service quality, and customer satisfaction. The ideal candidate will be highly experienced in managing supplier expectations, outgoing and with strong presentation skills, and able to thrive in a collaborative environment. Responsibilities:  Accountable for managing service delivery for one or more client accounts - often across multiple sites and countries.  Consistent and measured delivery of service to contracted SLA.  Accountable for robust contract P&L management online with agreed Business Case and Financial Plans targets.  Provides support to new business opportunities.…

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Most-requested skills in Portugal

Based on 287 Portugal vacancies that list requirements, these are the skills employers ask for most often.

  • Leadership59% of postings
  • Strategy54% of postings
  • Stakeholder Management47% of postings
  • Project Management21% of postings
  • Budgeting20% of postings
  • Coaching15% of postings
  • Agile/Scrum7% of postings
  • Team Leadership6% of postings
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