Service Desk Engineer - Associate

iCapital · Lisbon

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Company
iCapital
Location
Lisbon
Posted
November 10, 2026

About this job

About the Role We are seeking a service desk engineer. This is a hands-on role requiring the ability to handle various challenges with expertise and exceptional judgment while working with end-users at the highest level within organizations. If you’re computer-savvy and enjoy supporting end users, we would like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Responsibilities Support end users across multiple offices Prepare hardware/software for new employees Maintain/troubleshoot peripherals and printers Support our hosted phone system Qualifications 2+ years of recent end-user technical support experience 2+ years of experience…

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