(Fluent English) Technical Support Engineer (PHP/JavaScript, SQL)

SupportYourApp · Sintra, Lisbon · Remote-friendly

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Company
SupportYourApp
Location
Sintra, Lisbon
Employment type
Contract
Posted
October 23, 2026

About this job

Join our community as a Technical Support Engineer today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What you will do: Investigate and troubleshoot issues escalated from T1 involving backend, databases, and cross-system integrations; Reproduce bugs across web admin consoles, mobile apps, and backend APIs; Analyze logs, error traces, and metrics to identify root causes; Query production databases (read-only) to validate data-related issues; Implement small, low-risk fixes, including configuration changes, data corrections, and targeted code patches; Escalate complex issues to…

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Engineer skills

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