Workplace Solutions - Customer Service Analyst, Czech, Swedish or other European languages
JPMorgan Chase · Lisboa
Don’t apply blind. See how your CV matches Data Analyst first — free, in 30 seconds.
You will leave NewLuxJob. We do not receive or handle applications.
- Company
- JPMorgan Chase
- Location
- Lisboa
- Posted
- August 10, 2026
About this job
As a Customer Service Analyst in JP Morgan Workplace solutions you will be a prominent point of contact for our participants. This role demands good communication and a desire to deliver exceptional client service. Job Responsibilities Provide excellent customer service via email and phone at 1st and 2nd level response Escalate unresolved issues to 2nd and 3rd line support teams Interact with other areas of the company in resolving queries raised by clients and participants (Operations, Payments, Settlement, Trading, IT, Product Design, Sales, etc) Provide ad-hoc training and education to users as well as contribute to Knowledge base articles Maintaining contact with customers throughout the ticket life cycle Identify and recommend areas for improvement within the Service Desk function…
This is a short summary.
Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.
Most-requested skills in Portugal
Based on 187 Portugal vacancies that list requirements, these are the skills employers ask for most often.
- SQL49% of postings
- Python48% of postings
- Excel39% of postings
- Power BI27% of postings
- Statistics19% of postings
- Machine Learning13% of postings
- Data Visualization12% of postings
- ETL12% of postings
Similar jobs
See if your CV fits this job
Paste your CV for an instant match score against this role — and get a tailored cover letter in one click.
- Instant match score for this role
- Tailored cover letter in one click
- Free — no credit card