Customer Service Advisor - FPS (English Speaker - Rotating Shifts)

Farfetch · PT Lisboa

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Company
Farfetch
Location
PT Lisboa
Employment type
Full-time
Posted
August 26, 2026

About this job

PORTO (Lionesa) Our office is near Porto, in the north of Portugal, and is located in a vibrant business hub. It offers a dynamic and welcoming environment where our employees can connect and network with a large community of tech professionals. THE ROLE As a Customer Service Advisor, you are the face and voice of Farfetch Platform Solutions, our strategic partners and a key team member who loves and understands customers, keeping them front of mind. Exceeds their expectations by providing exceptional service through the quality, speed and efficiency of your support and delivering an unforgettable experience while helping them discover our partner’s amazing products selection.

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Most-requested skills in Portugal

Based on 219 Portugal vacancies that list requirements, these are the skills employers ask for most often.

  • Communication56% of postings
  • Troubleshooting44% of postings
  • English36% of postings
  • CRM22% of postings
  • German16% of postings
  • Live Chat14% of postings
  • Ticketing4% of postings
  • Salesforce2% of postings
Customer Support skills

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