English Customer Service - LIS3

Cross Border Talents · Lisbon, Lisbon

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Company
Cross Border Talents
Location
Lisbon, Lisbon
Employment type
Full-time
Posted
July 28, 2021

About this job

We are looking for English native speakers OR fluent in English (C1) to work as a Customer Service in call center environment in Lisbon, Portugal Mission of the project: Provide information, solutions and counselling customers regarding the company’s services; Registering contacts and client information according to the work procedures; Compliance with company regulations for Data Protection and Information Security; Maintaining positive customer relationships through a responsible treatment of each contact; Achievement of the performance targets defined by the project;

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Most-requested skills in Portugal

Based on 242 Portugal vacancies that list requirements, these are the skills employers ask for most often.

  • Troubleshooting58% of postings
  • Communication42% of postings
  • CRM29% of postings
  • English19% of postings
  • Live Chat14% of postings
  • German12% of postings
  • Ticketing4% of postings
  • Jira2% of postings
Customer Support skills

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