German Client Support for Tourism Project

About this job

Cross Border Talents is hiring German Client Support Agents to work in one of our Clients in Lisbon for a travel company project, Portugal. You will be part of a rapidly growing multilingual client-facing team and will be working onsite with and alongside internal teams for a leading online multinational company. You’ll be guiding Client-Brands on the effectiveness of their ads - optimizing Marketing campaigns, providing technical support and troubleshooting issues. - Responsibilities as a Legal Online Operations Analyst: - Assist customers with booking of hotels, holiday packages and other travel-related services; - Provide helpful and effective service for both in travel”and post travel questions; - Assist customers with questions regarding payment, changes, cancellation,

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Most-requested skills in Portugal

Based on 242 Portugal vacancies that list requirements, these are the skills employers ask for most often.

• Troubleshooting58% of postings
• Communication42% of postings
• CRM29% of postings
• English19% of postings
• Live Chat14% of postings
• German12% of postings
• Ticketing4% of postings
• Jira2% of postings

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