Customer Support Officer

CXM Direct LLC · Portugal · Remote-friendly

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Company
CXM Direct LLC
Location
Portugal
Employment type
Full-time
Posted
September 3, 2026

About this job

Company Overview CXM Group was established in 2015 primarily as an institutional liquidity provider. CXM is a highly regulated and fast-growing global Fintech group with multiple regulatory licenses, including FCA and Mauritius, spanning global presence with 20+ offices in London, New York, Dubai and Southeast Asia with a 250+ multinational team. Reporting Line: Reports directly to the Head of Customer Support General Purpose: The General purpose of the position is to ensure a smooth, reliable, and positive experience for clients who trade using our platforms.This involves assisting clients with their trading accounts, resolving technical or transactional issues, and providing clear information about the company's products, services, and trading platforms.…

This is a short summary.

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Most-requested skills in Portugal

Based on 295 Portugal vacancies that list requirements, these are the skills employers ask for most often.

  • Troubleshooting56% of postings
  • Communication43% of postings
  • CRM27% of postings
  • English20% of postings
  • Live Chat14% of postings
  • German11% of postings
  • Ticketing4% of postings
  • Zendesk3% of postings
Customer Support skills

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