SUPPORT TECHNICIAN

Sonae MC · Leça da Palmeira

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Company
Sonae MC
Location
Leça da Palmeira
Posted
September 2, 2026

About this job

We are looking for a Support Technician to join our Elergone E-Mobility team, with a focus on the Plug & Charge operation, and we believe we’ll be #betterwithyou! At Elergone, we work every day to ensure the efficiency, reliability, and innovation of the energy infrastructures and solutions that support the business, contributing to more sustainable and technologically advanced operations. You will be responsible for... Managing and following up on tickets received from the call center and other support channels, ensuring an effective and timely response to reported incidents; Performing the initial troubleshooting of faults through the Plug & Charge network backend platforms, coordinating with stores, technical teams, and suppliers to ensure resolution; Monitoring the operational status…

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Customer Support skills

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