Travel Advisor / Portuguese Customer Support - Porto - LIS6

Cross Border Talents · Porto, Porto District

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Company
Cross Border Talents
Location
Porto, Porto District
Employment type
Full-time
Posted
February 6, 2025

About this job

Do you wish to live in the greatest bohemian city of Porto, while working in a multinational company surrounded by international environment and great music, food and wine? Come check this out! Your work: Assist customers via multiple channels (email or phone) in an enthusiastic and professional manner. Support customers in managing reservations, cancellations, and billing inquiries. Attract potential customers by answering questions about car rental bookings and their different modalities, suggesting, and adding information about these services to meet customer needs. Gather information from new customers and enter it into the platform. Process and respond promptly to contact requests. Contribute to creating a commitment to our client's brand.

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Most-requested skills in Portugal

Based on 295 Portugal vacancies that list requirements, these are the skills employers ask for most often.

  • Troubleshooting56% of postings
  • Communication43% of postings
  • CRM27% of postings
  • English20% of postings
  • Live Chat14% of postings
  • German11% of postings
  • Ticketing4% of postings
  • Zendesk3% of postings
Customer Support skills

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