Systems Support Professional

About this job

This is an in-office job. Who You Are The Systems Support Professional represents the front end of Jolera and is key to delivering best-in-class resolutions for our customers and their employees/members. The incumbent will demonstrate confident and appropriate communication skills both verbally and electronically. They have the ability to judge priorities and multitask to ensure all customers receive a consistent level of assistance and customer service. You need to use your broad technical knowledge to identify, troubleshoot, and resolve user issues on a variety of devices – workstations, laptops, smartphones, and other peripherals. You will also configure devices, manage inventory, perform maintenance tasks, and update documentation.…

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Most-requested skills in Portugal

Based on 242 Portugal vacancies that list requirements, these are the skills employers ask for most often.

• Troubleshooting58% of postings
• Communication42% of postings
• CRM29% of postings
• English19% of postings
• Live Chat14% of postings
• German12% of postings
• Ticketing4% of postings
• Jira2% of postings

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