Customer Service Representative (German-speaking)

Batgroup · Lisbon, Lisbon

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Company
Batgroup
Location
Lisbon, Lisbon
Employment type
Full-time
Posted
July 14, 2026

About this job

Tired of being just a number in a massive call center? We are Batgroup, a Swiss-based company that recently expanded our in-house Customer Service hub in Lisbon. Unlike an outsourcing agency or a BPO, when you join us, you work directly for our brand. You’ll be part of our core team, supporting our own clients and our dedicated cleaning agents (our Batmaids). The Opportunity We are looking for an experienced German-speaking professional who values stability and a healthy work-life balance. If you are currently feeling the weight of rigid micromanagement or the uncertainty of short-term contracts, we offer a different kind of environment here at Batmaid. Our Offer Stability from Day 1: You receive a permanent contract and full pay from your very first day of training.…

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Most-requested skills in Portugal

Based on 243 Portugal vacancies that list requirements, these are the skills employers ask for most often.

  • Troubleshooting58% of postings
  • Communication42% of postings
  • CRM28% of postings
  • English19% of postings
  • Live Chat14% of postings
  • German12% of postings
  • Ticketing4% of postings
  • Jira2% of postings
Customer Support skills

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