Business Travel Consultant (English Speaking) - Out of Hours

About this job

The working hours will be between 12pm-2am, covering US hours. What You’ll Do: Provide top-tier travel support via chat, calls, and emails Maintain up-to-date knowledge on suppliers, destinations, and systems Quickly assess customer needs, urgency, and preferences Accurately handle hotel, flight, car, and rail bookings Guide customers in self-service options on the Navan platform and app Respond promptly, meeting SLA expectations Follow company and customer policies, ensuring global compliance Give feedback to stakeholders on goal progress and key processes Participate in team meetings on products, suppliers, and industry updates Stay current on travel industry best practices Maintain attendance, complete assigned training, and meet performance metrics What We’re Looking For: Experience:…

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