Operations Manager OtC (Accounts Receivable) (m/f/d)
Eurofins · Braga, Braga
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- Company
- Eurofins
- Location
- Braga, Braga
- Employment type
- Full-time
- Posted
- October 27, 2026
About this job
Role Purpose: Manage the service delivery in OtC, on a day-to-day basis, within defined budgets and in accordance with relevant SLAs, compliance framework, and quality standards. Monitor the performance of staff against agreed objectives, taking improvement actions where appropriate. Implement a continuous improvement culture within the service area Manage relations with internal stakeholders/recipients of services, resolve issues in cooperation Lead group of first line managers Create a friendly working environment within the service area to attract and retain talents Role responsibilities: Service Delivery Set goals & monitor performance of operational teams in scope, undertake corrective/preventive actions as necessary to meet expected KPI levels (including financial budget execution)…
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