Service Knowledge Management Team Lead

EY · Wrocław, DS

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Company
EY
Location
Wrocław, DS
Posted
October 6, 2026

About this job

Location: Wrocław, 2 days office/3 days remote Knowledge Management Team Lead – Assistant Director Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY. The Opportunity Knowledge Management is a sub-function within Enterprise Technology Service Management. Our mission is to improve the technology support experience by enabling self-service, promoting knowledge sharing, and ensuring trusted information is available when and where it is needed. This role will translate KM direction into priorities and lead the day-to-day delivery of Service Knowledge Management, managing a global team and partnering with Product Owners and technology stakeholders to improve knowledge quality, reuse, self-service, governance, and…

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