Junior Card Dispute Specialist with German
Nexi · Poland
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- Company
- Nexi
- Location
- Poland
- Posted
- September 18, 2026
About this job
Your Everyday at Nexi As a Junior Card Dispute Specialist with German, you’ll join a collaborative and forward-thinking team based in Krakow. Together, we ensure secure and efficient resolution of cardholder disputes, protecting customers from fraud and financial loss. Our team plays a key role in maintaining trust in digital payments by handling complex cases with accuracy, professionalism, and speed, supporting both Visa and Mastercard cardholders across Germany. About Your Future Role In this position, you will: Oversee the effective management of card dispute case handling and routine production tasks, ensuring adherence to Key performance indicators (KPIs) and agreed Service Level Agreements (SLA’s) and Operational Level Agreement (OLA’s), utilizing dedicated IT tools and systems…
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