CRM Business Support Manager (f/m/n)
InPost · Warszawa, Województwo mazowieckie
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- Company
- InPost
- Location
- Warszawa, Województwo mazowieckie
- Employment type
- Full-time
- Posted
- June 16, 2026
About this job
ABOUT THE ROLE: InPost Group is looking for a CRM Business Support Manager to lead the business-side maintenance of our Microsoft Dynamics 365 CRM platform within the Lead-to-Cash programme. You will own the operational integrity of the system - from configuration and business process flows to data quality and user support - initially in Poland and then rolling out across InPost Group's European markets. You will manage a team of 4 specialists and serve as the primary business contact between internal stakeholders, the technology team, and external vendors. RESPONSIBILITIES: Lead and manage a team responsible for configuration maintenance and implemented business process flows in MS Dynamics 365 - including contract templates, campaigns, business rules, queues, and data imports - across…
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