Manager, Major Incident Management - Splunk
Cisco · Krakow
Don’t apply blind. See how your CV matches Manager first — free, in 30 seconds.
You will leave NewLuxJob. We do not receive or handle applications.
- Company
- Cisco
- Location
- Krakow
- Employment type
- Full-time
- Posted
- October 20, 2026
About this job
Meet the Team The Major Incident Management (MIM) team leads the company’s highest-impact customer incidents. Incident Managers direct P0, P1, and qualified P2 responses from intake through recovery, closure, and post-incident follow-up. They coordinate Product, Technology, Support, and customer-facing teams while technical teams retain ownership of diagnosis and remediation. The team’s operating model keeps response work focused, accountable, and customer-centered across a global operation. Your Impact Lead the readiness, performance, and development of the Major Incident Management team. Set the standards, coverage, and support Incident Managers need to direct effective responses at enterprise scale.…
This is a short summary.
Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.
Most-requested skills in Poland
Based on 322 Poland vacancies that list requirements, these are the skills employers ask for most often.
- Stakeholder Management41% of postings
- Project Management38% of postings
- Strategy30% of postings
- Leadership27% of postings
- Agile/Scrum25% of postings
- Budgeting15% of postings
- Coaching12% of postings
- KPI9% of postings
Similar jobs
See if your CV fits this job
Paste your CV for an instant match score against this role — and get a tailored cover letter in one click.
- Instant match score for this role
- Tailored cover letter in one click
- Free — no credit card