Project Manager (Customer Service Transformation)

About this job

Today we are looking for an experienced Project Manager to join the regional PMO. The role focuses on coordinating a diverse portfolio of transformation, centralization and sourcing initiatives. As a Project Manager you will be responsible for managing and coordinating the EMEA Customer Service transformation portfolio through integrated plans, governance, documentation, escalation and decision‑making. YOU WILL Manage the EMEA Customer Service transformation portfolio and maintain an integrated roadmap. Turn strategic priorities into clear project plans, governance and decision points. Lead core project governance: charters, plans, RACI, RAID, decisions and closure records. Prepare leadership updates and coordinate escalations. Build business cases (options, costs, benefits, risks).…

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Most-requested skills in Poland

Based on 322 Poland vacancies that list requirements, these are the skills employers ask for most often.

• Stakeholder Management41% of postings
• Project Management38% of postings
• Strategy30% of postings
• Leadership27% of postings
• Agile/Scrum25% of postings
• Budgeting15% of postings
• Coaching12% of postings
• KPI9% of postings

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