Customer Success Manager | Talent Marketplace

About this job

Customer Success Manager Location: Remote - Philippines, Eastern Europe, and Latin America USD Salary: Negotiable based on experience The Customer Success Manager (CSM) is responsible for ensuring that clients achieve their desired outcomes through the company's products or services, driving long-term retention, satisfaction, and account growth. This role builds deep, strategic relationships with customers - acting as a trusted advisor who proactively identifies risks, surfaces opportunities, and advocates for the customer internally. The CSM owns the post-sale customer relationship and is a key driver of net revenue retention (NRR). Responsibilities: Manage a portfolio of client accounts, serving as their primary point of contact post-onboarding.…

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Based on 322 Poland vacancies that list requirements, these are the skills employers ask for most often.

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