Service Delivery Manager / Managed Services Lead - HR Technology & Workforce Operations
EY · Katowice, Śląskie, PL, 40-202
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- Company
- EY
- Location
- Katowice, Śląskie, PL, 40-202
- Posted
- August 4, 2026
About this job
Service Delivery Manager / Managed Services Lead – HR Technology & Workforce Operations Location: Katowice - 2 days in office / 3 days remote Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY. The opportunity As a Service Delivery Manager / Managed Services Lead, you will help shape, transition and run a scalable managed services capability for EY clients. You will be responsible for service performance, governance, escalation management and continuous improvement of the delivery model. You will play a key role in building a service-oriented business line that combines GDS delivery scale with strong client confidence, operational discipline and measurable service value. Your key responsibilities As a service lead, …
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