1st Line Technical Support (French)
Sopra Steria · Katowice
Don’t apply blind. See how your CV matches Customer Support first — free, in 30 seconds.
You will leave NewLuxJob. We do not receive or handle applications.
- Company
- Sopra Steria
- Location
- Katowice
- Employment type
- Full-time
- Posted
- June 24, 2026
About this job
We are looking for 1st Line Technical Support (French) to join Sopra Steria Polska for a team that cooperates with one of our French clients. We do not require experience! Thanks to working with procedures and under the guidance of an experienced trainer, we will help you find your way in the IT world. Training time is individually adapted to your needs. Responsibilities: Receiving and resolving requests (via phone, email, or notifications – so-called “alerts”) related to computer and application issues, based on provided instructions Communicating with users in French and English Escalating more complex issues to the second line of support Collaborating with other technical teams Performing daily scheduled activities (sending reports, sorting and verifying emails, etc.) Must have…
This is a short summary.
Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.
Most-requested skills in Poland
Based on 308 Poland vacancies that list requirements, these are the skills employers ask for most often.
- Communication50% of postings
- English38% of postings
- Troubleshooting29% of postings
- CRM29% of postings
- German12% of postings
- Jira11% of postings
- Salesforce7% of postings
- Ticketing5% of postings
Similar jobs
See if your CV fits this job
Paste your CV for an instant match score against this role — and get a tailored cover letter in one click.
- Instant match score for this role
- Tailored cover letter in one click
- Free — no credit card