Customer Centre Advisor with German 24/7
Nexi · Poland
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- Company
- Nexi
- Location
- Poland
- Posted
- May 29, 2026
About this job
Why This Role Is Right for You As a Contact Centre Advisor, you’ll join a collaborative and forward-thinking team based in Krakow. With a commitment to excellence and a passion for innovation, we empower businesses and consumers alike to thrive in an increasingly digital world. About Your Future Role In this position, you will: Communicate with customers and banks via phone and email Work on topics such as cards and card-related services, e.g.: card blocking, contacting customers to block/unblock cards in case of fraud, transaction information, card statements. Solve problems, follow company rules, and ensure customer satisfaction. Work with teams and partners to ensure smooth collaboration. What Makes You a Great Fit We’re looking for someone eager to make a difference.…
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