Technical Support Specialist

Colibrix One · Warsaw, Masovian Voivodeship · Remote-friendly

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Company
Colibrix One
Location
Warsaw, Masovian Voivodeship
Posted
October 21, 2026

About this job

About The role: We’re looking for a technically skilled Technical Support Specialist to join our growing L2 support team. This role is ideal for someone with a solid background in Linux administration, system monitoring, and hands-on troubleshooting. The ideal candidate is passionate about system reliability, enjoys automating routine tasks, and is comfortable working in a shift-based schedule. Experience in IT operations, FinTech, or payments infrastructure is a strong advantage. Responsibilities: Provide timely technical support to internal teams and partners regarding system monitoring and service stability Maintain and use tools like Prometheus, Grafana, Loki, and Alertmanager Log, analyze, and categorize incidents in Jira Service Management, and escalate issues when needed Develop and…

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Most-requested skills in Poland

Based on 258 Poland vacancies that list requirements, these are the skills employers ask for most often.

  • Communication40% of postings
  • Troubleshooting32% of postings
  • English30% of postings
  • CRM28% of postings
  • German12% of postings
  • Jira10% of postings
  • Salesforce9% of postings
  • Live Chat7% of postings
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