Customer Service Supervisor with Italian (All genders)
Merck KGaA · Wroclaw
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- Company
- Merck KGaA
- Location
- Wroclaw
- Employment type
- Full-time
- Posted
- October 16, 2026
About this job
You have an excellent command of English and Italian, with additional European languages being a plus. You have at least 4 years of experience in a customer service or operations environment with a proven track record of managing teams of at least 10 people. You hold a bachelor's degree in business management, Operations, Logistics, or a related scientific/medical discipline. You possess expert knowledge of Microsoft Office (especially Excel) and have hands-on experience with SAP, Oracle or Web-Based Order Management Systems. You have a strong understanding of the supply chain, including order-to-fulfillment cycles and distribution logistics. You are comfortable using performance-based analytics to measure service levels and drive continuous workforce improvements.…
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Most-requested skills in Poland
Based on 269 Poland vacancies that list requirements, these are the skills employers ask for most often.
- Communication39% of postings
- Troubleshooting35% of postings
- CRM30% of postings
- English26% of postings
- Jira12% of postings
- German11% of postings
- Salesforce9% of postings
- Live Chat7% of postings
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