Customer Service Supervisor with Italian (All genders)

Merck KGaA · Wroclaw

Don’t apply blind. See how your CV matches Customer Support first — free, in 30 seconds.

You will leave NewLuxJob. We do not receive or handle applications.

Company
Merck KGaA
Location
Wroclaw
Employment type
Full-time
Posted
October 16, 2026

About this job

You have an excellent command of English and Italian, with additional European languages being a plus. You have at least 4 years of experience in a customer service or operations environment with a proven track record of managing teams of at least 10 people. You hold a bachelor's degree in business management, Operations, Logistics, or a related scientific/medical discipline. You possess expert knowledge of Microsoft Office (especially Excel) and have hands-on experience with SAP, Oracle or Web-Based Order Management Systems. You have a strong understanding of the supply chain, including order-to-fulfillment cycles and distribution logistics. You are comfortable using performance-based analytics to measure service levels and drive continuous workforce improvements.…

This is a short summary.

Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.

Most-requested skills in Poland

Based on 269 Poland vacancies that list requirements, these are the skills employers ask for most often.

  • Communication39% of postings
  • Troubleshooting35% of postings
  • CRM30% of postings
  • English26% of postings
  • Jira12% of postings
  • German11% of postings
  • Salesforce9% of postings
  • Live Chat7% of postings
Customer Support skills

Similar jobs

See if your CV fits this job

Paste your CV for an instant match score against this role — and get a tailored cover letter in one click.

  • Instant match score for this role
  • Tailored cover letter in one click
  • Free — no credit card
Check my CV — free