IT Infrastructure / Onsite Support (ITIL, 1st/2nd, Support)

D-ploy · Warsaw, Masovian Voivodeship

Don’t apply blind. See how your CV matches Customer Support first — free, in 30 seconds.

You will leave NewLuxJob. We do not receive or handle applications.

Company
D-ploy
Location
Warsaw, Masovian Voivodeship
Employment type
Full-time
Posted
October 13, 2026

About this job

Tasks and Responsibilities: Maintain the integrity of all computer workstations and associated software within the organization Act as the main point of contact for employees who are experiencing computer issues Monitor, control and support service delivery; ensuring systems, methodologies and procedures are in place and followed Develops plans to ensure that the organization has appropriately skilled resources to meet organizational objectives and commitments. Manages the effective implementation of resource planning, recruitment, selection, assessment, on-boarding and transitioning of resources Manage departmental (and therefore business) IT risks; identifying, mitigating and recommending solutions to Head of IT Coordinate business development activities such as identification and…

This is a short summary.

Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.

Most-requested skills in Poland

Based on 269 Poland vacancies that list requirements, these are the skills employers ask for most often.

  • Communication39% of postings
  • Troubleshooting35% of postings
  • CRM30% of postings
  • English26% of postings
  • Jira12% of postings
  • German11% of postings
  • Salesforce9% of postings
  • Live Chat7% of postings
Customer Support skills

Similar jobs

See if your CV fits this job

Paste your CV for an instant match score against this role — and get a tailored cover letter in one click.

  • Instant match score for this role
  • Tailored cover letter in one click
  • Free — no credit card
Check my CV — free