Customer Service Representative (all genders) 1
Merck KGaA · Wroclaw
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- Company
- Merck KGaA
- Location
- Wroclaw
- Employment type
- Full-time
- Posted
- October 13, 2026
About this job
In your role as a Customer Support Representative, you will be the primary point of contact for our customers, handling inquiries through phone, email, and web with professionalism and care. You will take ownership of the full order cycle — from order entry and status follow-up to resolving shipping issues and providing timely documentation — all within a dynamic, international team environment. Working closely with our Commercial, Finance and Distribution teams, you’ll ensure every interaction is seamless. This is a fantastic opportunity to grow your career while mastering diverse skills sets in a dynamic, collaborative international environment. This role is based in our local office with standard contact center hours from 8:00 am to 5:30 pm CET.…
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Most-requested skills in Poland
Based on 258 Poland vacancies that list requirements, these are the skills employers ask for most often.
- Communication40% of postings
- Troubleshooting32% of postings
- English30% of postings
- CRM28% of postings
- German12% of postings
- Jira10% of postings
- Salesforce9% of postings
- Live Chat7% of postings
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