Healthcare Customer Care Representative

About this job

Job Summary This position provides a one-to-one customer service experience for UPS Healthcare accounts. He/She analyzes and resolves problems, solves tracing and claim inquiries, and maintains ownership of customer situations through resolution which may include follow-ups and making outbound calls. Responsibilities: Builds and maintains relationships with related internal functions (i.e., Billing, Delivery Information and Operations). Analyzes and resolves Healthcare account issues. Qualifications: High school diploma, GED, or International equivalent Strong oral and written communication skills Strong problem solving skills Extensive experience from UPS PCA and/or UPS Healthcare Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and…

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