Customer Support Representative
Gypsy Collective · Poland · Remote-friendly
Don’t apply blind. See how your CV matches Customer Support first — free, in 30 seconds.
You will leave NewLuxJob. We do not receive or handle applications.
- Company
- Gypsy Collective
- Location
- Poland
- Employment type
- Full-time
- Posted
- September 3, 2026
About this job
Now we're looking for a Customer Support Manager to join an iGaming project and provide high-quality support to players across multiple communication channels. We are looking for a responsible, detail-oriented, and customer-focused professional who can handle different types of player requests, resolve issues efficiently, and stay calm and professional even in complex or sensitive situations. 📅 Your daily adventures include: Handle player inquiries via Live Chat, Helpdesk, email, and other approved communication channels; Verify players and review relevant account, transaction, and communication history; Categorize and prioritize inquiries according to established procedures; Resolve standard player inquiries independently within your area of responsibility; Provide accurate information…
This is a short summary.
Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.
Most-requested skills in Poland
Based on 269 Poland vacancies that list requirements, these are the skills employers ask for most often.
- Communication39% of postings
- Troubleshooting35% of postings
- CRM30% of postings
- English26% of postings
- Jira12% of postings
- German11% of postings
- Salesforce9% of postings
- Live Chat7% of postings
Similar jobs
See if your CV fits this job
Paste your CV for an instant match score against this role — and get a tailored cover letter in one click.
- Instant match score for this role
- Tailored cover letter in one click
- Free — no credit card