Customer Support Representative

Gypsy Collective · Poland · Remote-friendly

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Company
Gypsy Collective
Location
Poland
Employment type
Full-time
Posted
September 3, 2026

About this job

Now we're looking for a Customer Support Manager to join an iGaming project and provide high-quality support to players across multiple communication channels. We are looking for a responsible, detail-oriented, and customer-focused professional who can handle different types of player requests, resolve issues efficiently, and stay calm and professional even in complex or sensitive situations. 📅 Your daily adventures include: Handle player inquiries via Live Chat, Helpdesk, email, and other approved communication channels; Verify players and review relevant account, transaction, and communication history; Categorize and prioritize inquiries according to established procedures; Resolve standard player inquiries independently within your area of responsibility; Provide accurate information

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