IT Onsite Technician (Warszawa, IT Support, Onsite English, Polish)
D-ploy · Warsaw, Masovian Voivodeship
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- Company
- D-ploy
- Location
- Warsaw, Masovian Voivodeship
- Employment type
- Full-time
- Posted
- August 25, 2026
About this job
Tasks and Responsibilities Provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products First and second level technical support – calls/tickets/user interaction Provide prompt responses to IT related questions from end-users Reliable documentation of all end-user interactions in customer ticket system ‘Service Now’ (e.g., incidents, requests) Create, maintain, utilize knowledge articles Provide IT onboarding trainings to new starters Contribute to continuous improvement initiatives
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