Customer Support Specialist
Colibrix One · Warsaw, Masovian Voivodeship · Remote-friendly
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- Company
- Colibrix One
- Location
- Warsaw, Masovian Voivodeship
- Employment type
- Full-time
- Posted
- October 14, 2026
About this job
The role: We are looking for a Customer Support Specialist to assist clients and partners with a wide range of issues related to acquiring and payment systems. This role goes beyond basic customer service - you will handle technical inquiries, perform initial diagnostics and investigate issues affecting transaction processing. Close collaboration with internal teams and clear communication with clients are key to ensuring fast and effective resolution of technical problems. Responsibilities: Provide timely technical support to clients and partners regarding acquiring operations and payment systems Register and categorize incoming inquiries, including requests for assistance, error reports, and reporting-related queries Perform initial analysis and diagnosis of issues arising during…
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