Skywise - Product Support Representative - EMEA Region - eOperations services

About this job

The Mission: As part of the Skywise Data Services (SDS) team, you will provide Level 2/3 technical support for eOperations (eOps) services. You will act as the technical interface for EMEA airline customers, managing the stability of data flows and resolving complex software incidents. Key Responsibilities Perform analysis and resolution of technical issues related to eOps and SDS platforms. Prepare the EIS (Entry Into Service) as a project, coordinating with multiple global stakeholders. Collaborate across the Airbus ecosystem, including DIIA (Digital Connected Aircraft Platform), SDOA (Digital Architect), 1SYAC (Connectivity IFE & Integ Platforms), SDSC (eOps solutions Deployment and Support), and 1VVAD (Maintenance Connectivity & Data).…

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