IT Service Technician
Inspired Thinking Group (ITG) · Amsterdam, North Holland
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- Company
- Inspired Thinking Group (ITG)
- Location
- Amsterdam, North Holland
- Employment type
- Full-time
- Posted
- July 15, 2026
About this job
Role Summary The IT Service Technician provides high-quality 1st and 2nd line technical support to end users across the organisation. This hands-on technical role requires expertise in both Mac and Windows environments, strong troubleshooting skills, and excellent customer service abilities. This role is ideal for technically proficient individuals who enjoy problem-solving, helping users, and working in a fast-paced service environment. Key Responsibilities User Support & Troubleshooting Provide 1st and 2nd line technical support via phone, email, and in-person Troubleshoot and resolve hardware, software, and application issues Support both Mac and Windows devices with equal proficiency Resolve M365 and email issues (user-level) Troubleshoot network connectivity and VPN issues Assist…
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