CSM (Customer Success Manager)
Open · Amsterdam, North Holland, Netherlands
You will continue to the employer’s original posting.
- Company
- Open
- Location
- Amsterdam, North Holland, Netherlands
- Employment type
- Full-time
- Posted
- June 14, 2026
About this job
Open is an AI customer support platform that helps enterprise businesses automate customer interactions at scale. Working at the intersection of software, support operations, and AI, the team focuses on building practical solutions that improve how customers are supported and how internal teams operate. As a CSM (Customer Success Manager), you will play a key role in helping customers adopt the platform successfully and get long-term value from it. This role sits close to both customers and internal teams, with a strong focus on implementation, coordination, and operational clarity. You will help shape a smooth post-sales experience while supporting complex customer needs and ensuring technical and business stakeholders stay aligned. Responsibilities Onboard customers and ensure successful…
This is a short summary. Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.
See if your CV fits this job
Paste your CV for an instant match score against this role — and get a tailored cover letter in one click.
- Instant match score for this role
- Tailored cover letter in one click
- Free — no credit card