P-Staff Customer Success Manager (Nordics & Benelux)
Kong · Netherlands
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- Company
- Kong
- Location
- Netherlands
- Employment type
- Full-time
- Posted
- August 11, 2026
About this job
STAFF/ SENIOR CUSTOMER SUCCESS MANAGER ABOUT THE ROLE: As a Staff/Senior Customer Success Manager, you will set the standard of what great looks like in our CS organization. You will master your craft by focusing on the disciplined execution of the Customer Post-Sales Process, directly driving adoption, expansion, and risk mitigation. This role is strategic, requiring you to blend technical knowledge with an executive mindset to deliver exceptional business value. WHAT YOU WILL DO: - Drive Strategic Customer Success: Develop comprehensive success plans covering use cases, roadmaps, and positive business outcomes. - Value realization: Take customers through a value-based engagement model, and gain a clear understanding of Kong’s impact on their business.…
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