Senior Manager: Enterprise Service Management and ServiceNow

About this job

Your new job | About your main responsibilities As a Senior Manager Enterprise Service Management and ServiceNow, you’ll be part of the Global Business Services (GBS) Transformation Consulting team within Business Consulting. At EY, you’ll help clients modernize how enterprise services are designed, delivered and experienced across functions. As a Senior Manager Enterprise Service Management (ESM) and ServiceNow, you will lead ServiceNow-enabled transformation programs that improve experience, simplify operations, strengthen governance and performance and create measurable value. In this role, you’ll be responsible for: Lead ESM and ServiceNow transformation engagements from strategy and roadmap through design, implementation, adoption and value realization.…

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