Dutch Customer Experience Specialist - Join a Bold iGaming Leader in Malta

About this job

Impact & Ownership As our Customer Experience Specialist, you will be the go-to person for our Dutch players. We believe in empowering our team to actually solve problems, not just pass cases around. What you’ll be doing: Multichannel Support: Assisting players via phone, chat, and email regarding account queries, payments, and general support. End-to-End Resolution: Solving cases fully—you own the player's journey from start to finish. Operational Integrity: Approving withdrawals, handling KYC (Know Your Customer) documentation, and running daily security checks. Strategic Feedback: Spotting trends and sharing insights with internal teams to improve our processes and products. KPI Driven: Contributing to a high-performing team atmosphere and meeting service level targets.

Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.

Customer Support salaries in the Netherlands

Based on 182 postings that disclose pay.

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

Most-requested skills in the Netherlands

Based on 405 Netherlands vacancies that list requirements, these are the skills employers ask for most often.

• Communication76% of postings
• English22% of postings
• Troubleshooting19% of postings
• CRM14% of postings
• Live Chat4% of postings
• German4% of postings
• Salesforce3% of postings
• Ticketing3% of postings

Similar jobs

• IT Support Engineer · KRUSH Labs B.V.
• Dutch Customer Service Representative | Relocate to Greece · Next Job Abroad
• Nederlands sprekende klantenservicemedewerker naar het zonnige Griekenland · Next Job Abroad
• Dutch speaking Customer Support Agent · Next Job Abroad
• Team Leader Factory Support Training and Mentoring · Thermo Fisher Scientific
• Junior Customer Success Manager - AI Marketing · Inspace