Service Desk Agent
Sopra Steria · Leudelange, Esch-sur-Alzette
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- Company
- Sopra Steria
- Location
- Leudelange, Esch-sur-Alzette
- Employment type
- Full-time
- Posted
- August 26, 2026
About this job
As an IT Service Desk Agent, you provide first-line support to ensure IT systems run smoothly and efficiently. You resolve technical issues, support end users, and contribute to continuous improvement through collaboration and feedback. This role requires strong communication skills, a service-oriented mindset, and a willingness to learn in a fast-paced digital environment. Key information Location: Luxembourg (on-site) Contract: Permanent – 40 hours/week Experience: 1–2 years internship inclusive (junior) Education: Degree in IT or equivalent experience Languages: English, French, Luxembourgish, and German Shifts: 7:00–19:00, on-call (24/7) Driving licence required First experience in IT Service Desk or Call Center (asset) Basic knowledge of Windows/Linux, Active Directory, Office 365,…
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Salaries in Luxembourg
Based on 102 postings that disclose pay.
Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.
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