Founding Operations & Customer Success Lead
Clera · Luxembourg · Remote-friendly
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- Company
- Clera
- Location
- Luxembourg
- Salary
- €70,000
- Posted
- August 7, 2026
About this job
About the Role This is a rare opportunity to join a fast-growing B2B SaaS startup in the AI content space as their first dedicated Operations & Customer Success hire. You'll work directly alongside the founders, owning the full post-sales journey for a portfolio of 40+ enterprise and mid-market clients across 14+ industries. The company's product sits at the cutting edge of AI Visibility / Answer Engine Optimisation (AEO/GEO) — helping brands surface in AI-generated answers on platforms like ChatGPT, Perplexity, and Google AI Overviews. This is a founding-team-level role with real equity upside and the scope to shape how the company scales its operations and client relationships from the ground up. What You'll Do Own onboarding for new B2B clients, ensuring a smooth, high-quality experienc…
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