Founding Operations & Customer Success Manager
Clera · Luxembourg · Remote-friendly
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- Company
- Clera
- Location
- Luxembourg
- Salary
- €70,000
- Posted
- August 4, 2026
About this job
About the Role This is a rare opportunity to join a fast-growing AI-focused B2B SaaS company as their first dedicated Operations & Customer Success hire. You'll work directly alongside the founding team to onboard, support, and grow a portfolio of 40+ B2B clients across 14+ industries. The company builds an AI Visibility Content Engine that helps brands appear in AI-generated answers and overviews across leading platforms. You'll be foundational to how clients experience the product and how the team scales. What You'll Do Own the end-to-end onboarding experience for new B2B clients, ensuring a smooth and value-driven start Serve as the primary point of contact for a growing portfolio of clients, building strong relationships and driving retention Identify client needs and translate them in…
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