Senior consultant - Transfer Agency (Client Service Management)

Northern Trust · Luxembourg

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Company
Northern Trust
Location
Luxembourg
Posted
October 6, 2026

About this job

Role Summary The Vice President, Transfer Agency Client Service Management is responsible for overseeing strategic client relationships, service delivery, governance, and risk management across a portfolio of key fund clients. The role acts as a senior point of contact for clients and internal stakeholders, driving operational excellence, client satisfaction, and continuous improvement while supporting business growth and transformation initiatives. Key Responsibilities Client & Stakeholder Leadership Serve as the senior relationship manager for strategic clients. Build and maintain strong executive-level client relationships. Lead governance meetings, due diligence reviews, and service discussions. Manage senior client escalations and drive effective resolutions.…

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